Focus on growing your business while we take care of your Information Technology, Infrastructure Operation, and its strategy needs
Managed infrastructure solution from A to Z
Entering the world of digital and cloud, investing in IT infrastructure solutions becomes a mandatory for enterprises. This helps in increasing productivity whilst accelerating the time-to-market with reduced cost. No worries, We provide End-to-end solutions to manage your network environment regularly that can be accessed everywhere with standard security.
Managed IT Help Deks Service
Our service include end-point management, end-user help desk level 1 (remote) and level 2 (onsite) support. In addition, we optimize security and network accesibility for hybrid (office and WFH) environment.
Managed System Service
Our team ensures availability of server hardware, OS, cloud service, and backup system in a healthy and optimal functional state. It includes the management of daily operations of Servers such as user management, access security level, security patching, and server load monitoring.
Managed Network Service
By monitoring and managing network installations, our team help clients to improve network availability, optimize network performance and proactively manage operational issues to ensure smooth, uninterrupted functionality of the network 24/7.
Managed Third Party Service
We can help you consolidate vendor contracts and software licenses across business units, eliminate contract redundancies, minimize potential business disruptions, provide pre-sales consultancy, coordinate post-sales support, boost vendor performance and more.
Our Approach To Manage Infrastructure Solutions
Evaluation and Scope
We thoroughly assess the state of existing infrastructure, systems, end-user devices, and applications to be managed. With the customer, we decide on the scope, contract duration, and budget of the engagement.
Service Level Agreement and Number of Resource
Based on business operation and system criticality, we mutually define the SLA. Also, based on number of employees, infrastructure system complexity, and business operation criticality, we agree on the number of our resources on site and remote.
Before we take the ownership off managing the infrastructure, we optimize and redesign the current infrastructure in order to minimize any existing persistence issues while optimizing the existing infrastructure assets. This enables us for better managing the infrastructure, while reducing past problems experienced by the client. This is a one step process.
Managed Service Operation
The day to day managed service operation may include, but not limited to, monitoring hardwares, network usage, security penetration, storage optimization, user access/permissions, third party services performance, and incident trouble shootings/resolutions.
Technologies & Software
Let us Know How Unique is your Business
Let's discuss your needs and unlock the possibilities